Quality Controller

The Quality Controller will be responsible for carrying out quality checks and furnishing work on furniture items, ensuring all products are ready for delivery to the customer as per the specifications and quality standards thereby achieving high customer satisfaction.

Responsibilities

• Determine damage and defects versus inherent characteristics of furniture and identify a course of action for the merchandise where necessary.
• Correct defects and perform the highest level of wood repairs, refinishing, spraying and/or upholstery and leather repairs to ensure quality standards for customer merchandise.
• Ensure all furniture exiting the warehouse is thoroughly inspected and repaired, where necessary, to meet brand standards and customer expectations.
• Perform all assigned tasks within specified timeframes and as per coverage area assigned.
• Responsible for checking and repairing all returns with quality issues from customers and stores.
• Adherence to work standards/operating standards (e.g., hygiene, cleanliness, discipline etc.).
• Communicate product defects or issues to the buying team to raise it with the brand accordingly.
• Timely and effective completion/achievement of assigned work/targets.

Requirements

• High school certificate.
• 3+ years’ industry experience.
• Excellent command of the English language.
• Proven experience in home furniture / home retail brands is a must.

Location
Dubai