Quality Manager-GIS

Location:
Dammam, Eastern Region, Saudi Arabia

Job Schedule:
Full time

Remote:
No

About the Role
Manufacturing Quality Assurance work includes defining and specifying activities, processes, and standards to fulfill the quality requirements for manufactured materials, components, or products. The role involves building and maintaining the infrastructure and systems necessary to consistently ensure the timely delivery of quality products. Auditing, monitoring, and determining the quality of manufacturing processes and/or outputs against defined internal and regulatory standards are key responsibilities.

How You’ll Make an Impact

• Leading a team of quality engineers and technicians in a high-quality manufacturing and assembly environment.
• Planning and implementing team development activities while delivering on performance and quality objectives.
• Arranging and performing shop floor quality activities related to product inspections, incoming material quality, manufacturing processes, and testing operations.
• Driving process development, maintaining quality procedures, templates, and work instructions related to Operations Quality and Incoming Quality.
• Collaborating with and empowering cross-functional departments to identify deviations, manage non-conformances, perform root cause analysis, implement corrective actions, and drive continuous improvement initiatives.
• Supporting the resolution of quality issues arising from GIS assembly lines, testing activities, or customer sites, while ensuring effective follow-up of NCR-related improvement actions.
• Attending and participating in internal and external audits, including ISO, the company, and customer audits, while coordinating closure of findings and improvement opportunities.
• Supporting organizational changes and the implementation of Lean culture within the business unit.
• Implementing and monitoring quality strategies for incoming materials, manufacturing processes, supplier performance, and customer complaints using predefined quality KPIs.
• Arranging and conducting failure analyses and preparing reports using 8D methodology or similar problem-solving tools.
• Monitoring supplier quality performance and ensuring timely corrective actions related to NCRs, CCRPs, and supplier non-conformances.
• Promoting and sustaining a safe working environment through compliance with Health, Safety, and Environment (HSE) requirements.
• Ensuring compliance with applicable internal procedures, customer requirements, industry standards, regulations, and company guidelines.
• Living core values of safety and integrity, taking responsibility for actions while caring for colleagues, customers, and the business.

Your Background

• A Bachelor's degree in Engineering; Electrical Engineering is preferred.
• 15 years of experience and above in GIS products, Manufacturing Quality, Quality Assurance, or Quality Control.
• Proven experience in managing and resolving High Voltage (HV) site non-conformances and customer quality issues.
• Hands-on experience in material inspection, incoming quality control, manufacturing quality methods, and product or process auditing.
• Strong knowledge of ISO 9001, Quality Management Systems (QMS), internal auditing practices, and certification requirements.
• Experience in systematic problem-solving methodologies including 8D, Root Cause Analysis, and corrective/preventive action management.
• Knowledge of quality tools and methods such as FMEA, Measurement System Analysis (MSA), Control Plans, SPC, and quality performance monitoring is preferred.
• Strong leadership, stakeholder management, planning, prioritization, and communication skills.
• Lean Six Sigma Yellow Belt, Green Belt, or higher certification is considered an advantage.
• Proficiency in both spoken and written English is required.

Accessibility and Reasonable Accommodation
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the career site as a result of your disability. Requests can be made by completing a general inquiry form on the website, including contact information and specific details about required accommodations to support during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance.

Use of AI and Automated Tools in Recruitment
As part of the recruitment process, digital and automated tools, including AI-supported solutions, are used to assist with activities such as application screening, job matching, and interview scheduling. Candidate data is processed in accordance with applicable data protection and employment laws.

Background Screening and Security Checks
As part of the hiring process, pre-employment background checks may include verification of employment history, education, and criminal records, in accordance with applicable laws. For certain roles, additional or more comprehensive background or security screenings may be required based on the nature of the position. Candidates will be notified and asked to provide consent prior to the initiation of any such checks.