Join the innovative MENA Grocery team at the company as a Quality Specialist, where you'll have the opportunity to impact the grocery business by ensuring the highest quality standards for Meat, Seafood, Produce, and Perishable items. You will be responsible for assisting vendors in optimizing their operations to meet the company’s quality benchmarks while also driving process improvements and actively participating in stakeholder meetings. Your role will significantly enhance customer satisfaction metrics, improve buying efficiency for fresh produce, and minimize damage or expiry due to subpar quality. You will collaborate with various internal teams, including instock managers, vendor managers, and store operation managers to achieve these goals.
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Key Job Responsibilities:
- Review the quality of Meat, Seafood, Fruits, Vegetables, Eggs, and other perishable items during inbound processes at the company stores, hubs, and vendor sites.
- Reject damaged or defective items back to vendors and document details of rejected items.
- Audit the quality during the picking and packing processes.
- Monitor packaging standards and perform daily audits of bins, sharing reports with stakeholders.
- Train store and hub associates on quality standards, SOPs, and packaging requirements.
Work Conditions:
- Full-time position with occasional weekend work, not exceeding a 40-hour work week.
Desired Traits:
- Strong attention to detail and operational excellence.
- Excellent interpersonal skills for building collaborative relationships.
- Accurate data handling and reporting capabilities.
- Problem-solving mindset with a focus on process improvements.
- Ability to handle additional responsibilities and travel as needed, including remaining calm under pressure.
Basic Qualifications:
- Bachelor's degree.
- Strong written and verbal communication skills.
- HACCP, PIC 3 certified by SFDA / Highfield Food safety level 4, ISO 22000, or GMP.
- Knowledge of fruit and vegetable quality specifications and familiarity with Riyadh's F&V Market (Al Kharj / Taif / Tabuk).
- Proficiency in Microsoft Office Suite, particularly Excel.
Preferred Qualifications:
- Ability to multitask in a fast-paced environment while meeting the company’s high-quality standards.
- Experience communicating with senior management and customers effectively, both verbally and in writing.
- Proficiency in the Arabic language is preferred.
This position is open to candidates who meet the nationality criteria stipulated by local regulations in the Kingdom of Saudi Arabia.
