About the Role:
As a Branch Sales Executive, you will be responsible for sourcing Personal Finance applications from the local market while adhering to company policies and procedures. Your primary goal will be to achieve or exceed assigned targets by building relationships with potential clients and delivering exceptional service.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Key Responsibilities:
- Source New to Bank Personal Finance, Covered Cards, Auto & Takaful products to the specified target segment, achieving or exceeding assigned targets.
- Prepare and maintain a Daily Sales Report (DSR) for all visited customers and company interactions.
- Establish and maintain strong relationships with business entities and individuals where business is sourced.
- Visit potential companies and institutions, finalize business deals within targeted turnaround times according to company policies, and provide feedback to the relevant team.
- Maintain full awareness of product knowledge and apply this knowledge in all interactions.
- Deliver prompt and timely service to customers.
- Adhere to office timing, maintain confidentiality, and present a professional image at all times.
- Submit DSR to the respective Branch Manager by the end of each day, including complete details, with non-compliance escalated when necessary.
Regular / Occasional Responsibilities:
- Prepare and review Standard Credit Applications, ensuring all provided information is accurate and critical documents (e.g., cheques, bank statements, passports, Emirates IDs, salary certificates) are authentic before submission for processing.
- Ensure all applications submitted are error-free and rectify any errors identified.
- Follow the application approval process and escalate any delays to the Branch Manager or Operations Sales Manager (BM/OSM).
- Execute Murabaha contracts with customers on behalf of the company and prepare necessary files as per checklists; forward card allocation requests for issuance within 24 hours of completing signings.
- Check finance disbursement processes and notify the BM/OSM of any delays.
- Maintain good rapport with inter-departmental peers to ensure smooth business operations.
- Participate in promotional activities assigned by your BM/OSM or line manager.
- Initiate cross-selling of other banking products when appropriate.
- Escalate any customer complaints to a supervisory level immediately.
Specialist Skills / Technical Knowledge Required:
- Broad knowledge of personal finance and other retail banking group products and services offered by the company.
- Fair understanding of service standards, sales skills, and computer skills.
- Good knowledge of UAE banking practices, regulations, and associated risks.
- Thorough understanding of all regulations issued by the Central Bank of the UAE.
- General awareness of competitors within the local market.
