About the Role:
We are seeking a Regional Network & IT Infrastructure Engineer to build, maintain, and secure our office infrastructure across the GCC region. You will be responsible for network reliability, identity management, hardware setup, and regional office deployments.
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Key Responsibilities:
- Maintain and optimize office networks (Firewalls, Managed Switches, Wi-Fi, Site-to-Site VPNs).
- Administer Active Directory, M365/Google Workspace, and enforce device security policies via MDM/EDR.
- Lead IT infrastructure setups for new office launches across the GCC region.
- Manage local ISPs, hardware suppliers, and IT service providers.
- Provide escalation support for internal infrastructure issues.
Requirements:
- 3+ years of hands-on experience in Network Administration or IT Systems Engineering.
- Strong background in TCP/IP, VLAN segmentation, firewall management, and VPN routing.
- Experience with AD/GPO, endpoint protection, and inventory management.
- Fluency in English.
- Ability to travel within the GCC region as required.
Benefits:
- Full ownership of security at the GCC's largest ticketing platform — you define the architecture, the standards and the roadmap.
- A genuinely broad technical playground: multi-country office infrastructure.
- Budget for tooling and external expertise; direct access to leadership.
- Participation in new office launches and infrastructure modernisation across the region.
- Competitive salary and benefits; a friendly, international team in Dubai.
