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Regional Operations Manager

Unlock employer Riyadh, Saudi Arabia Posted: 30 Jun 2026

Financial

  • Estimate: $55k - $80k*
  • Zero income tax location

Accessibility

  • Office Only
  • Apply from abroad
  • Visa Provided

Requirements

  • Experience: Senior
  • English: Professional

Position

We're looking for a driven Regional Operations Manager to lead our dark store network across the region. You'll own end-to-end operational performance, manage a team of City and Area Managers, and be accountable for cost efficiency and unit economics. If you thrive in fast-paced quick commerce environments and have a track record of scaling multi-site operations, this role is for you.

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Location
Riyadh, Saudi Arabia

Responsibilities

  • Regional Leadership & Performance Management — Lead and manage City Managers and Area Managers across the region. Set KPIs, conduct business reviews, and build succession plans.
  • Store Operations & Service Performance — Oversee end-to-end dark store operations from inbound and putaway through picking and dispatch. Monitor performance dashboards and turnaround times.
  • Cost Control & Unit Economics — Own the regional operating cost base including manpower, consumables, and equipment. Drive cost-per-order improvement through process optimization.
  • Talent, Hiring & Workforce Planning — Lead hiring and onboarding across the management layer. Build a high-performance culture through coaching, recognition, and accountability.
  • Quality, Compliance & Continuous Improvement — Lead operational audits and corrective action plans. Ensure adherence to SOPs, food safety, hygiene, and labor regulations.

Requirements

  • Bachelor's in Industrial Engineering, Supply Chain, Logistics, or Business Administration
  • 8+ years in Operations, with 3+ years leading multi-store or multi-city teams
  • Advanced Power BI and Excel for performance tracking and decision-making
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