Services Specialist - Customer Contract Management
Energy Technology Company Saudi Arabia
Unlock employer Dubai, United Arab Emirates Direct to Company 09 Sep 2026
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Unlock employer & apply directlyAbout the Role: At the company, we prioritize a people-first culture focused on enriching the lives of everyone we serve: employees, customers, shareholders, partners, and communities. We are seeking an ideal candidate who thrives in an innovative, fast-paced environment, embraces collaboration, accountability, readiness, and empathy. Our team members are driven to advance our world-class solutions and promote personal and professional growth while helping customers accelerate their business transformation with simple, powerful, and secure solutions. If you are looking to build your career with an exceptional team, we invite you to join us and grow with us! Your Impact: - Acquire and focus on hunting Government, Semi-Government, and Service Provider customers in the UAE, with an emphasis on up-selling and cross-selling to existing customers while maintaining and expanding customer contacts through on-site visits. - Handle the entire sales cycle in collaboration with local sales partners/resellers, partnering with our sales engineering team and field sales engineers up to contract negotiation and conclusion. - Prepare offers and process orders from end customers, channel partners, and distributors. - Utilize MEDDIC, Challenger Sales, and Sandler Training methodologies (experience in these would be advantageous). - Deliver targeted solution presentations at the C-level to convince stakeholders of our offerings. - Collaborate closely with sales partners and internal stakeholders, such as sales engineering. - Hold completed business or technical studies or have comparable training or professional experience. Your Experience: - A minimum of 4 years of professional experience in the sales of network monitoring software, preferably with the company, Paessler, Riverbed, Dynatrace, or a similar local vendor; willingness to travel 50% or more. - Proven experience working with resellers or distributors within the Middle East region. - An analytical, independent, and precise working style, with a strong desire for personal development. - High motivation, reliability, loyalty, pragmatism, solution orientation, and a can-do mentality. - Proficient knowledge of MS Office; familiarity with Salesforce and Netsuite is an advantage. - Demonstrated resilience, flexibility, goal orientation, and assertiveness. - Arabic speaker is a must. - Candidates must be based in Dubai or Abu Dhabi. The company is an Equal Employment Opportunity Employer, considering all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status, or any other characteristic protected by law.
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