We are seeking a keen and enthusiastic Registration Platform Specialist to be part of the registration team and set-up activities within our third-party registration platform, Visit by GES. The successful candidate will be a confident self-starter who will thrive on the opportunity to work in a collaborative, dynamic environment, with colleagues located all over the globe.
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We are in a unique position to expand our registration offering, which currently services 10+ large scale B2B events and hundreds of thousands of customers each year. You will partner with our show teams to deliver their end-to-end registration set-up, providing them with the confidence to create the vibrant exhibitions our communities thrive off. You will become the subject matter expert on all things to do with the registration platform and share your experience and best practice with our colleagues.
We are a rapidly expanding team that facilitates registration for all events within Saudi Arabia, aiming to provide a first-class registration experience to all our colleagues and customers. We offer the opportunity to take real ownership of your work and grow and develop within a team that has much to offer the business.
Responsibilities
- Partner with the allocated show team on end-to-end registration set up, from requirement gathering to event configuration and testing, ensuring all preparation is done in a timely manner adhering to strict deadlines.
- Ensure all platform tasks are carried out in a timely manner according to individual project plans and within deadlines set.
- Assist with post-event ‘lesson learned’ reporting and analysis through collation and recording of requested data.
- Become a subject matter expert in our registration product, able to share best practice examples with other teams to enhance their capabilities and create a more consistent ‘Informa experience'.
- Proactively identify opportunities for improvement in our registration offering.
- Perform any ad hoc updates to content throughout the event cycle(s) as requested.
- Perform any other duties commensurate with the grade and level of responsibility.
Qualifications
- A great collaborator with excellent interpersonal skills, able to communicate effectively with colleagues across our global organisation.
- Strong attention to detail, especially in testing any updates before they are made visible to our customers.
- Fast learner and willing to get stuck in learning a new platform.
- Demonstrates a proactive approach and takes initiative, anticipating needs.
- Great problem solver.
- Strong time management and organizational skills.
- Able to work to tight deadlines and prioritise tasks.
- Excellent English (oral and written), additional languages desirable.
- Confident with technology and able to work with various systems; MS Office, Monday.com, Airtable, Smartsheet or other workflow tools.
- MUST have experience working with Visit and setting up online registration forms.
- Capable of travelling to Saudi Arabia as and when required.
- Experience and/or understanding of the events industry.
Desirable
- Experience working with and managing data.
- Experience with HTML.
Work Conditions
Please note that this is a contract role for 4 months and you will be employed on a consultant basis.
