About the Role
Lead regulatory innovation and enablement across the UAE COO function. Working with Business, Technology, Compliance, and Operations, you’ll deliver practical solutions that improve regulatory outcomes, operational efficiency, risk and control effectiveness, colleague productivity, and customer experience.
You’ll shape the UAE COO RegTech and Regulatory Management agenda, identifying opportunities to simplify, modernize, and automate regulatory processes and operating models. You’ll also lead strategic initiatives from design through implementation and benefits realization, using technology and disciplined governance to deliver sustainable outcomes.
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Key Responsibilities
- Translate regulatory and business priorities into clear roadmaps, business cases, delivery plans, and measurable outcomes.
- Lead complex regulatory, remediation, process optimization, and operating-model initiatives from initiation through to implementation and business-as-usual.
- Identify, implement, and manage RegTech, automation, digitization, and AI-enabled solutions that improve regulatory monitoring, reporting, workflow, data quality, and management information.
- Drive responsible AI adoption, ensuring appropriate governance, data quality, privacy, human oversight, and regulatory controls.
- Simplify processes, remove unnecessary manual activity and improve customer and colleague experience.
- Establish effective programme and project governance, including milestones, dependencies, risks, issues, decisions, financials, and executive reporting.
- Define and track financial and non-financial benefits, taking corrective action where delivery or outcomes are at risk.
- Partner with Business, Compliance, Risk, Technology, Operations, and COO stakeholders to align priorities, resolve issues, and deliver shared outcomes.
- Embed regulatory, risk, control, data, technology, privacy, and financial-crime requirements throughout the change lifecycle.
- Ensure effective adoption through communications, training, readiness planning, testing, implementation, and post-go-live stabilization.
- Manage resources, budgets, capacity, and delivery priorities.
What You’ll Bring
- A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE).
- At least five years’ experience in business, technology, regulatory change, or transformation environments, covering strategy, design, and delivery.
- Experience delivering complex initiatives within banking, preferably across COO, Operations, Technology, process optimization, or operating-model change.
- Experience delivering RegTech, digitization, automation, AI-enabled change, or control-enhancement initiatives.
- Strong understanding of banking operations, regulatory obligations, risk management, and internal controls.
- Proven ability to lead projects or workstreams across the full change lifecycle.
- Strong business analysis skills, including process assessment, root-cause analysis, requirements definition, target-state design, and benefits tracking.
- Demonstrable experience managing senior stakeholders, influencing outcomes, and providing constructive challenge.
- Strong governance, execution, and communication skills, with the ability to manage risks, dependencies, competing priorities, and delivery at pace.
- A practical, collaborative, and improvement-focused approach, with a commitment to responsible innovation and sustainable outcomes.
The company is committed to building a culture where all employees are valued, respected, and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the company relating to employment applications will be used in accordance with our Privacy Statement.
