About the Role
The role holder is responsible for coordinating non-CST regulatory violations across the organization, ensuring proper registration, tracking, escalation, and timely closure in collaboration with relevant Governance, Risk, and Compliance (GRC) teams. This position involves driving corrective and preventive actions, conducting root cause analysis, and following up on activities to support effective regulatory compliance and prevent recurrence. All duties must be carried out in accordance with the stipulated business policies and procedures.
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Responsibilities
- Maintain a log of all non-CST regulatory violations received from GRC teams in a central repository.
- Act as the primary interface with the company Units GRCs for receiving and coordinating all non-CST regulatory violations across the organization.
- Register all non-CST regulatory violations received from the company Units GRCs and ensure the proper initiation of handling activities.
- Track and update non-CST regulatory violations statuses in coordination with the company Units GRCs.
- Monitor and follow up with relevant the company Units GRCs on all non-CST regulatory violations to ensure timely closure.
- Oversee the monitoring and escalation of non-CST regulatory violations at risk of delay to management.
- Drive non-CST regulatory violations corrective actions, root cause analyses, and preventive actions in collaboration with the company Units GRCs.
- Ensure corrective actions related to non-CST regulatory violations are identified, implemented, and validated by the company Units GRCs.
- Ensure preventive actions are identified, implemented, and validated in coordination with the company Units GRCs to prevent recurrence of non-CST regulatory violations.
Experience Requirements
- 5 or more years of experience in a compliance role within a large organization.
- Prior experience in the telecommunications industry or a similar consumer service-oriented industry of a large scale is preferred.
- Experience within the KSA in an Audit/Compliance function is preferred.
Job Band
Education Requirements
- Bachelor’s Degree in Business Administration.
Additional Qualifications
- Relevant certifications are a plus.
