About the Role:
The position is responsible for supporting Relationship Managers in managing and expanding a portfolio of affluent, High-Net-Worth Individual (HNWI), and Ultra-High-Net-Worth Individual (UHNWI) clients. This involves delivering exceptional client service, coordinating investment and banking transactions, and supporting wealth advisory activities while ensuring adherence to regulatory and compliance requirements. The role plays a crucial part in client acquisition, portfolio growth, and delivering a superior wealth management experience.
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Principal Accountabilities:
- Manage and grow an assigned portfolio of Elite Banking clients by building strong, long-term relationships and acting as a trusted financial partner.
- Acquire new affluent and high-net-worth clients through referrals, networking, internal channels, and business development initiatives.
- Achieve assigned sales, revenue, deposits, liabilities, investments, insurance, lending, and Assets Under Management (AUM) targets.
- Conduct regular client meetings, financial reviews, and portfolio discussions to identify banking, wealth, investment, credit, and treasury opportunities.
- Promote approved wealth management products and banking solutions in line with client needs, risk profile, suitability, and regulatory requirements.
- Collaborate with Investment Advisors, Product Specialists, Treasury, Credit, Operations, Compliance, and Service Teams to deliver tailored client solutions.
- Prepare and follow up on client proposals, portfolio reviews, facility applications, investment documentation, and relationship management materials.
- Ensure timely execution of client instructions, investment transactions, subscriptions, renewals, switches, redemptions, and service requests.
- Maintain complete and accurate client records, KYC documents, account information, call reports, pipeline updates, and relationship files.
- Ensure adherence to KYC, AML, FATCA, CRS, UAE Central Bank requirements, internal policies, confidentiality standards, and information security requirements.
- Monitor client activity and escalate suspicious, unusual, operational, compliance, credit, or reputational risk matters in a timely manner.
- Maintain high standards of client satisfaction, retention, professionalism, and service excellence across the Elite Banking portfolio.
Requirements:
- Education and Experience:
- Bachelor’s degree in Finance, Economics, Business Administration, Banking, or a related discipline.
- Professional certifications such as SCA.
- Minimum 3–5 years of experience in Elite Banking, Wealth Management, Priority Banking, Private Banking, Investment Advisory Support, or Relationship Management.
- Strong understanding of wealth management products, investments, fixed income, structured products, insurance, treasury solutions, credit facilities, client onboarding, KYC, AML, compliance, confidentiality, and UAE banking regulatory requirements.
