About the Role
The Relationship Manager, GCC will drive portfolio and revenue growth across GCC markets by developing strong client relationships and identifying new, cross-sell and upsell opportunities. The role owns client engagement and commercial performance while coordinating internally to deliver effective solutions and resolve client needs.
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Responsibilities
- Own and grow assigned client relationships across the GCC region, ensuring strong retention, customer satisfaction and profitability.
- Drive revenue growth across GCC markets through upselling, cross-selling and identifying new business opportunities.
- Build and manage a healthy GCC sales pipeline, converting opportunities into successful sales against agreed revenue targets and KPIs.
- Manage portfolio performance and P&L, identifying opportunities to optimize and grow revenue.
- Understand client needs across GCC markets and effectively position the company's products, solutions and value-added services.
- Act as the primary client escalation point, coordinating with internal teams to ensure timely resolution and strong service delivery.
- Collaborate with Product, Technology, Operations, Finance and Projects to develop and deliver effective client solutions.
- Maintain strong awareness of GCC market and competitive developments, conduct regular client reviews and travel across GCC markets as required.
The company is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds, nationalities, and experience levels. We are committed to creating an inclusive workplace where innovation, diversity, and performance thrive.
