Relationship Manager Liabilities- Business Banking

About the Role
As a Relationship Manager in Business Banking Liabilities, you will acquire new clients, maintain and grow existing relationships, and meet revenue targets for liabilities and cross-selling. You will deliver high service standards while maximizing client satisfaction and ensuring compliance with UAE Central Bank and anti-money laundering regulations.

Responsibilities

• Manage and grow Business Banking client relationships, including new acquisitions, upgrades, and existing portfolios.
• Achieve revenue, profit, asset, liability, customer acquisition, and cross-sell targets.
• Identify sales opportunities and guide Relationship Officers to support business growth.
• Provide advisory support to customers on Trade Finance, Treasury, assets, insurance, and investment products.
• Ensure high service standards, customer satisfaction, and timely resolution of client issues.
• Maintain compliance with operational risk, credit, KYC, AML, and internal policy requirements.

Qualifications

• Education: Graduate degree is essential, preferably in Business, Finance, or Accounting.
• Experience: 3–5 years of banking experience is required, preferably in a Relationship Manager role.
• Knowledge: Strong understanding of basic banking operations, SME banking, compliance regulations, KYC, AML, and internal policies.
• Technical Skills: Knowledge of banking products including Trade Finance, Treasury, assets, deposits, insurance, and investment products.
• Compliance Skills: Ability to adhere to credit, operational risk, anti-mis-selling, and regulatory requirements.
• Other Skills: Sales-driven, goal-oriented, team player, proactive, confident, and able to manage client relationships professionally.

Benefits

• Competitive rewards, benefits, and perks.
• Professional development opportunities to accelerate your career.
• Flexible work policy allowing remote work when suitable.

Travel

• The role may involve travel as necessary to meet with clients and pursue business opportunities.