Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. The Release Manager is responsible for planning, coordinating, and managing the release of changes, enhancements, and updates to existing systems and applications, ensuring that all releases are delivered smoothly and on time with minimal disruption to business operations. This role also maintains compliance with change management processes and quality standards.
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Location: Riyadh, Riyadh, Saudi Arabia
Work Conditions: On-site, Full-time
Key Responsibilities:
- Manage the end-to-end release process from planning through deployment.
- Coordinate release plans with project teams, system owners, business units, and vendors.
- Ensure successful execution of release activities, including pre-release reviews, go/no-go decisions, and post-release validation.
- Identify potential risks associated with releases and develop mitigation plans.
- Oversee deployment activities, including staging, testing, production rollout, and rollback plans when required.
- Act as the primary point of contact for release-related communications.
- Facilitate release meetings and communicate release status, risks, and impacts to stakeholders.
- Coordinate with internal teams (IT operations, cybersecurity, vendors, business units) for smooth delivery of releases.
- Ensure releases meet quality standards and business requirements before deployment.
- Monitor the performance of release activities across the full release lifecycle.
- Conduct post-release reviews and implement lessons learned to improve future release processes.
- Develop and improve release policies, processes, and templates for increased efficiency.
- Define, measure, and report key performance indicators (KPIs) for the release process.
- Drive continuous improvement by implementing corrective actions and process enhancements based on KPI results and feedback.
Qualifications & Experience:
- Bachelor’s degree in software engineering, information technology, or related field is a minimum.
- Strong understanding of software development lifecycle (SDLC), change management, and release processes.
- Experience with SAP systems, enterprise applications, and system integrations.
- Familiarity with release/change management systems such as Jira.
- Scrum Master certificate is a plus.
