About the role / About the job
Would you like to help improve reliability and operational performance across complex technologies? Do you enjoy solving technical challenges and driving continuous improvement? As a Reliability Engineer, you will focus on preventing failures throughout the lifecycle of products and services by driving reliability initiatives, leading investigations, identifying performance trends, and supporting continuous improvement programs across the organization.
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Responsibilities
As a Reliability Engineer, you will be responsible for:
- Ensuring compliance with the Manage the Job Cycle (MtJC) process.
- Leading and participating in incident investigations, considering job planning, preparation, and execution when determining root causes and corrective actions.
- Supporting lifecycle management activities through active monitoring and corrective action planning to prevent failures.
- Participating in Risk Assessments (RA), Deviation Waivers (DWR), Management of Change (MOC), and Deployment Readiness Assessments (DRA).
- Participating in engineering design review processes.
- Executing the key steps within the Field Incident Management Process (FIMP).
- Managing FRACAS activities through the DMAIC methodology.
- Applying Root Cause Analysis (RCA) methodologies and developing cause maps.
- Facilitating and leading incident investigations, review boards, and corrective action boards.
- Developing RCA reports, technical bulletins, and field communications.
- Identifying FRACAS trends and prioritizing failure modes for investigation and corrective action.
- Analyzing performance data and monitoring operational performance.
- Identifying, reporting, and communicating performance trends.
- Developing and reporting key performance indicators (KPIs).
- Sharing lessons learned across field operations and the reliability engineering community.
- Collaborating globally to support knowledge transfer and best practice sharing.
- Supporting new product development through close collaboration with engineering teams and deployment regions.
- Handling special projects and additional product line specific reliability initiatives as required.
Requirements
To be successful in this role you will:
- Have a Bachelor's degree in Science, Technology, Engineering or Mathematics (STEM).
- Have strong leadership, planning, interpersonal and influencing skills.
- Have the ability to work effectively within a global matrix organization.
- Have an understanding of service delivery processes and the technical nature of the business.
- Demonstrate strong analytical and problem-solving capabilities.
- Have excellent written and verbal communication skills.
- Have strong facilitation and presentation skills.
- Be able to communicate effectively with diverse stakeholders.
- Be fluent in English & Arabic.
- Have experience presenting detailed technical information to technical and non-technical audiences.
- Demonstrate project management capability.
- Have advanced engineering, design and technology development problem-solving skills.
- Be self-motivated, structured and capable of working independently within a global interdisciplinary team.
- Demonstrate a strong commitment to continuous learning.
- Be eligible to work in UAE without company sponsorship or legal restriction.
Desired Characteristics:
- Field Engineer or Field Specialist
- Remote Operations Professional
- Product Development Engineer
- Applications Engineer
- AMO Engineer
- Other relevant technical or engineering disciplines
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.
Working with us
Our people are at the heart of what we do. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
The internal title for this role is: Engineering Experienced Professional - Lab Operations.
