At the company, we’re proud to be Saudi’s first FinTech unicorn, and our mission is to help people own their dreams by building the most customer-centric financial super app in the world. Our teams consist of innovators, problem-solvers, and learners who thrive on curiosity and collaboration. If you are curious, driven, and ready to build, we’d love to meet you!
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The company's Flagship Builders Program offers a gateway for brilliant minds ready to kick-start their careers. This program is ideal for recent graduates, those early in their careers with up to two years of experience, or individuals seeking internship or co-op opportunities. Participants will engage in real, meaningful work across Product, Engineering, Design, and more, with cohorts starting in January and June 2026.
The Research Operations Specialist will support the user research function by streamlining processes, managing logistics, and ensuring efficient research planning, execution, and knowledge sharing.
Key Responsibilities:
- Coordinate participant recruitment, incentives, and consent management.
- Manage research repositories and ensure documentation quality and tagging standards.
- Support scheduling, note-taking, and setting up research sessions.
- Maintain research ops tools (Dovetail, Maze, Airtable, or similar).
- Build and maintain templates, playbooks, and ethical compliance processes.
- Collaborate with researchers, designers, and product teams to ensure smooth handoff of insights.
- Track research volume, coverage, and turnaround metrics.
Requirements:
- 0-2 years of experience in UX Research Ops, User Research, or a similar role.
- Strong operational and project management skills.
- Experience with research tools (Dovetail, Notion, Airtable, Zoom, Figma).
- Understanding of user research methodologies and data handling ethics.
- Excellent attention to detail and communication skills.
If you are interested in joining the next generation of Builders at the company, we encourage you to apply now!
