About the Role
The Retail Banking Executive - Credit Cards delivers accurate and timely support for risk management and control within Retail Banking Sales. The role contributes to sound risk decisions, controlled exposures, and timely remediation by applying banking knowledge, sound judgement, and a customer-focused approach. It works with relevant business and control stakeholders to resolve issues, manage risk, and support sustainable performance across the organization.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Key Responsibilities:
- Deliver high-quality risk assessments, portfolio reviews, and control actions.
- Maintain strong governance and compliance with risk appetite, delegated authorities, and regulatory standards.
- Improve service quality, efficiency, and stakeholder outcomes.
- Strengthen collaboration across business and control functions.
Key Duties
1. Deliver high-quality risk assessments, portfolio reviews, and control actions.
- Plan and execute risk assessments, portfolio reviews, and control actions in line with agreed priorities and service expectations.
- Review information to ensure outputs are accurate, complete, and fit for purpose.
- Resolve issues promptly and escalate material exceptions through approved channels.
- Maintain clear records and timely updates on progress, risks, and outcomes.
Performance Measures:
- Quality and accuracy of deliverables
- Achievement of agreed service levels
- Effectiveness of issue resolution
2. Maintain strong governance and compliance with risk appetite, delegated authorities, and regulatory standards.
- Apply risk appetite, delegated authorities, and regulatory standards consistently across assigned activities.
- Complete required checks, approvals, and documentation.
- Identify control gaps or unusual activity and support corrective action.
- Maintain audit-ready evidence and support reviews.
Performance Measures:
- Adherence to policies and controls
- Reduction in avoidable errors
- Timely closure of risk actions
3. Improve service quality, efficiency, and stakeholder outcomes.
- Analyze performance and feedback to identify improvements.
- Recommend practical changes that protect customer and control outcomes.
- Support automation, standardization, and digital adoption.
- Track improvements and confirm benefits are sustained.
Performance Measures:
- Improvement in turnaround time
- Increase in first-time-right quality
- Delivery of agreed improvements
4. Strengthen collaboration across business and control functions.
- Build effective relationships with relevant stakeholders.
- Communicate requirements, decisions, and risks clearly.
- Share knowledge and provide guidance to colleagues.
- Contribute to an inclusive and accountable team environment.
Performance Measures:
- Stakeholder confidence
- Clarity of communication
- Contribution to team capability
Qualifications
- Bachelor's degree
- Relevant banking sales experience of minimum 2 years required (Preferably selling credit cards)
- Driving license preferred
- Ongoing professional development in banking regulation, risk management, and digital ways of working.
