Retail Banking Executive - Personal Loans

About the Role
The DSF Personal Loan Unit serves as the sales channel under Retail Banking, addressing the personal loan sales needs of existing and new customers in the UAE. The unit is committed to increasing the market share of personal loans while aligning with the group's overall business strategy.

Responsibilities

• Bring new companies onto the bank’s approved employer list and build relationships to enhance the acquisition of retail banking products.
• Focus on cross-selling other retail banking products such as accounts, credit cards, and Bancassurance to boost profitability and overall revenue for the Retail Bank.
• Drive sales acquisition of personal loans in retail banking.
• Achieve set targets while delivering high standards of customer service to both new and existing customers.
• Provide professional and expert advice on products and services to customers, and refer business leads to other units to ensure business opportunities are maximized.
• Proactively contact customers within the portfolio to capture a higher share of wallet by cross-selling products and marketing new services.
• Monitor client satisfaction and service quality levels regularly to ensure client expectations are consistently met and exceeded.

Qualifications

• Education:

  • Graduate
  • MBA / BBA

• Experience:

  • Minimum 2 years in Banking or Retail Sales, preferably within the International/GCC and UAE markets.

• Knowledge & Skills:

  • Basic knowledge of operating systems
  • Selling and marketing skills
  • Strong interpersonal and intrapersonal skills

• Behavioral Competencies:

  • Excellent interpersonal communication
  • Team player with an acceptable and good group dynamic
  • Self-motivated, hardworking, focused, and enthusiastic

Benefits

• Opportunity to work in a dynamic environment with a focus on personal and professional development.

Contract & Travel Details

• Position may require travel for meetings and relationships with new employer partners.