Revenue Assurance Officer

About the role As a Revenue Assurance Officer, you will support the accuracy and integrity of our revenue operations by managing Accounts Receivable, supporting revenue recognition, preparing daily financial reports, and owning the end-to-end collection process. You will work closely with Accounting, Sales, and RevOps to ensure invoices are issued accurately and on time, outstanding balances are actively managed, and revenue is recognized appropriately. This role also involves direct interaction with customers, requiring strong communication skills and a professional approach to managing collections and resolving payment-related matters. In line with Saudization requirements, we are currently prioritizing Saudi national candidates for this position. What you'll do Accounts Receivable & Revenue Recognition - Prepare and issue customer invoices accurately and on time. - Monitor outstanding Accounts Receivable balances. - Coordinate with the Accounting team to ensure accurate revenue recognition in accordance with IFRS 15. - Maintain revenue recognition schedules for SaaS subscriptions and projects. - Reconcile customer accounts and resolve invoicing discrepancies. Daily Reporting Prepare and maintain daily reports covering: - AR Aging: Outstanding balances and overdue invoices. - Collections: Daily receipts, collection targets, and expected payments. - Revenue Recognition: Recognized revenue, deferred revenue, and pending recognition. - Collection Activities: Client follow-ups, payment commitments, and escalations. Collection Management - Own the collection process from invoice issuance through payment receipt. - Follow up with clients through calls, reminder emails, and meetings. - Visit clients when necessary to resolve payment delays. - Maintain professional relationships with clients while ensuring timely collections. - Track payment commitments and escalate overdue accounts. - Follow approved collection procedures and escalation process. - Coordinate with Sales, RevOps, and Accounting teams to resolve collection issues. Success Indicators - Timely and accurate invoice issuance. - Achievement of monthly collection targets. - Reduction of overdue Accounts Receivable. - Accurate and timely daily reporting. - Accurate revenue recognition tracking and reconciliation. - Compliance with collection procedures. Qualifications - Bachelor's degree in Accounting, Finance, or a related field. - 2–3 years of experience in Accounts Receivable, collections, or revenue accounting. - Good understanding of revenue recognition and IFRS 15. - Strong Excel and financial reporting skills. - Experience with ERP or accounting systems. - Excellent English communication skills, both written and spoken. - SaaS or technology industry experience is an advantage. - Knowledge of ZATCA and VAT regulations is preferred. - Polite, presentable, and professional when dealing with clients. - Confident in handling client calls, meetings, and collection discussions. - Proactive, persistent, results-oriented, and detail-oriented. - Strong sense of ownership and accountability. Benefits - You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space. - You will be given a lot of responsibility and trust, as we believe the best results come when people are given the freedom to do what they think is best. - Competitive compensation and top-tier health insurance will be provided, allowing you to focus on what you do best. - Enjoy a fun and dynamic workplace while working alongside some of the greatest minds in AI. - We embrace diversity and empower everyone to be the best version of themselves.