The ideal candidate for this role will have deep knowledge of Revenue Cycle modules—including Registration, Scheduling, Charge Services, Patient Accounting, and Health Information Management. This position plays a key role in optimizing workflows, ensuring integration accuracy, and supporting end-to-end revenue operations within healthcare systems.
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Responsibilities:
- Configure and maintain modules related to Registration, Scheduling, Billing, and Claims.
- Develop and manage required components of the system based on clinical and financial requirements.
- Maintain Health Plan setup, Contractual Discounts, and Claim Submission Deadlines aligned with payer rules and regulatory compliance.
- Analyze and streamline RCM workflows to improve operational efficiency and financial accuracy.
- Collaborate with functional and technical teams to identify bottlenecks and propose system-based solutions.
- Provide expert consulting to business stakeholders on RCM design decisions, interdependencies, and workflow impacts.
- Support and troubleshoot integration between HIS and external systems.
- Design, code, and implement enhancements using Java, DiscernDev, Custom MPage Development, and CCL/Custom Reporting to meet evolving business needs.
Collaboration & Client Engagement:
- Partner with cross-functional teams, including Solution Architects and Business Analysts, to translate requirements into effective solutions.
- Engage with healthcare leadership and finance teams to align system configurations with strategic RCM goals.
- Provide post-go-live support, optimization, and issue resolution for RCM-related functions.
Basic Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Minimum 5 years of experience in Healthcare Information Systems (HIS) with a focus on Revenue Cycle Management.
- Proven expertise in Revenue Cycle modules (Registration, Scheduling, Charge Services, Patient Accounting, HIM, etc.).
- Preferred experience working with Health Insurance Post Offices (e.g., Riayati, DHPO), including transaction monitoring and troubleshooting.
- Hands-on experience with CCL, MPage Development, DiscernDev, and Java programming.
- Strong understanding of health plan configuration, claim workflows, charge capture, and discount management.
- Excellent analytical, problem-solving, and documentation skills.
- Excellent English communication skills, both verbal and written.
Expected Attributes:
- Proactive and detail-oriented with a focus on quality and results.
- Strong stakeholder management and communication skills.
- Passion for healthcare innovation and operational excellence.
- Ability to work under pressure, handle multiple priorities, and meet tight deadlines.
- Willingness to travel and support on-site as needed.
Location: Dubai, Dubai, United Arab Emirates
Work Conditions: On-site, Full-time
