About the Role
Jobholders at this level are capable of operating with minimal supervision. They work within guidelines and procedures in order to prepare more complex, specialized, or ad hoc reports relevant to their field. The role includes undertaking operational activities, assisting in the development of the company's objections and appeals strategy through consolidating and analyzing historical data from previous cases, and contributing to the completion of milestones or operational targets within the assigned functional area.
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Job Responsibilities
Tax Cases Planning
- Receive litigation cases from the audit team and provide support to prioritize cases for analysis based on pre-defined criteria.
- Research and analyze laws, regulations, and policies depending on each case for proper analysis.
Tax Cases Assessment
- Coordinate with concerned stakeholders and collect needed documents to conduct a high-level assessment from a legal standpoint.
- Assist in analyzing cases and provide basic recommendations on the best course of action based on gathered technical input from tax appeals analysts.
Objections and Appeals Management
- Receive any arising objections from concerned parties, coordinate with tax appeals analysts for technical analysis, and escalate complex issues when needed.
- Assist in preparing the full objections and appeals file, gather assessment results, recommendations, and all supporting documents, and submit to the Tax Appeals Legal Specialist for revision and finalization.
- Prepare tax-related case documents ensuring all information is gathered and assist in negotiation meetings with concerned committees to reach common ground.
- Assist in drafting communications to taxpayers related to final decisions taken, extract lessons learned, and highlight inefficiencies for improvement purposes.
- Communicate decisions to concerned parties ensuring alignment with expectations, report on implementation, and highlight areas for improvement.
Organization and Operations
- Follow all relevant policies, processes, and standard operating procedures so that work is carried out in a controlled and consistent manner.
- Help solve escalated problems and provide needed support for junior team members to ensure work is carried out efficiently.
- Escalate complex problems to the relevant person to ensure cases/issues are closed properly.
- Perform other duties as requested.
People Management
- Train junior staff on the different job activities to ensure the transfer of know-how, when applicable.
- Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/junior staff.
- Support junior staff or direct reports in order to execute their duties according to set policies and processes.
Education
- Bachelor’s degree in Business Administration, Law Studies, or equivalent is required.
Experience
- A minimum of 2 years of relevant experience.
Competencies
- Accounting Standards and Practices - Proficient
- Research and Analysis - Developing
- Investigation - Developing
- Tax Audit Techniques and Execution - Developing
- Broad Taxation Awareness - Proficient
- Professionalism - Developing
- Collaboration and Communication - Developing
- Results Oriented - Developing
- Customer Focus - Developing
- Enablement of Change and Innovation - Developing
