Rewards Officer

About the Role
The Rewards Officer is responsible for ensuring accurate and timely processing of payroll transactions while providing support to employees regarding payroll-related inquiries. The primary objective is to manage payroll operations efficiently, maintain data integrity, and contribute to the overall satisfaction of employees.

Key Responsibilities

Financial

• Process payroll accurately and on time, including salary calculations, deductions, and statutory compliance.
• Reconcile payroll transactions and ensure compliance with Labor Law regulations.

Stakeholder / Customer

• Serve as a primary point of contact for employees regarding payroll-related inquiries and issues.

Operational

1. Payroll Processing:

   • Calculate salaries, bonuses, overtime, and other payments accurately.
   • Process payroll transactions in a timely manner, ensuring adherence to established deadlines.
   • Calculate accurately all the variable transactions such as Child Education Allowance, Airfare allowance, acting allowance, awards, etc., ensuring adherence to established processes.

2. Recordkeeping and Documentation:

   • Maintain accurate records of employee payroll information, including additional payments, deductions, and benefits.
   • Generate payroll reports for management and auditing purposes.
   • Organize and maintain electronic and hard-copy payroll files securely and confidentially.

3. Employee Data Management:

   • Ensure new joiners, role changes, and leavers are updated on the payroll system (HRIS).

4. Data Analysis and Reporting:

   • Provide timely and accurate payroll reports to management.

5. Communication and Employee Services:

   • Respond promptly to employee inquiries regarding payroll issues, deductions, and benefits.
   • Prepare and issue relevant letters.

6. Human Resource Information System (HRIS) Administration:

   • Maintain accurate employee records within HRIS.
   • Ensure new joiners, role changes, and leavers are updated on HRIS.
   • Provide timely support and assistance for HRIS user queries.
   • Coordinate HRIS system provider for technical issues, testing, and process improvements.

7. Other Responsibilities:

   • Ensure that the full and final settlement is processed promptly and in accordance with UAE Labor Law.
   • Assist in opening local bank accounts and C3Pay cards for new joiners.
   • Manage all employee verifications from banks.

Capability/People

• Provide support to employees on payroll-related processes and systems.

Dimensions

• Process payroll for all employees.
• Manage all payroll-related transactions.

Minimum Qualifications
Education / Certification

• Bachelor’s degree in human resources, Business Administration, or a related field.

Experience

• Minimum 3 years of experience as a Payroll Officer, Payroll Clerk, or similar role.
• Hands-on experience with HRIS software.
• Regional and UAE experience is preferred.

Skills / Training

• Fluent in English.
• Advanced Microsoft Office proficiency.