About the Role
We are seeking a highly skilled professional to monitor and analyze fraud risk across our platform. This position will focus on payment fraud, account takeover, scams, and other emerging abuse typologies. The successful candidate will conduct thorough investigations into suspicious transactions and user behaviors, leveraging both internal and external data sources. This role offers an opportunity to design and implement risk control measures aimed at preventing losses and enhancing user safety while tracking industry-wide trends in fraud and abuse.
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Responsibilities:
- Monitor and analyze fraud risk across the platform, including payment fraud, account takeover, scams, and emerging abuse typologies.
- Conduct thorough investigations into suspicious transactions, accounts, and user behaviors, utilizing internal data, on-chain data, and external sources to identify patterns, networks, and root causes.
- Perform feature mining and in-depth data analysis on fraud cases, translating findings into detection signals, rules, and mitigation strategies in collaboration with data science and engineering teams.
- Design and implement risk control measures that prevent losses and protect users, such as alerts, verifications, and friction applied at high-risk moments in the customer journey. Develop and refine operational procedures to improve the efficiency of risk controls.
- Track industry-wide fraud and abuse trends; proactively identify new attack vectors and lead prevention initiatives before they scale.
- Build metrics, dashboards, and case reviews to assess strategy effectiveness (detection coverage, warning engagement, false positives, prevented losses, repeat victimization).
- Collaborate with Product, Engineering, Data Science, Customer Support, Legal & Compliance, and external partners to embed risk controls into the customer journey and ensure user and platform security.
Requirements:
- A minimum of 5 years of relevant experience in risk control, fraud risk, or risk strategy, preferably within a fintech, financial services, or crypto organization, or equivalent experience in anti-fraud control.
- Strong understanding of fraud typologies and hands-on experience in at least one risk domain (phishing, scam, payment fraud, account takeover, or platform abuse) is preferred.
- Solid investigative and data analysis skills; comfortable working independently from raw data to insight to action.
- Proficiency in Python/SQL.
- Excellent written and verbal communication skills in English.
- Strong interest and tenacity in understanding and protecting users against fraud and abuse.
- Knowledge of blockchain tracking tools is advantageous but not required.
- Exceptional interpersonal and communication skills; able to collaborate effectively with an international team of highly skilled professionals.
Why Join Us?
- Shape the future of finance.
- Collaborate with world-class talent in a user-centric global organization with a flat structure.
- Tackle challenging projects in a fast-paced and innovative environment with autonomy.
- Thrive in a results-driven workplace with opportunities for career growth and continuous learning.
- Competitive salary and company benefits.
- Remote-first, work-from-home arrangement (may vary depending on the nature of the role and team).
We are committed to being an equal opportunity employer. We believe that a diverse workforce is fundamental to our success.
