About the Role
We are seeking an Operations Manager to join our Risk Management Department. In this role, you will help ensure effective risk management across our trading activities, contributing to the company's longstanding success in the global financial markets. You will be directly involved in monitoring trading activity, resolving operational issues, and liaising with traders and management teams to maintain risk compliance.
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Core Responsibilities
- Monitor trading activity and ensure it follows risk limits and internal policies.
- Manage tickets and ensure they are resolved on time.
- Create and maintain operational documentation, including instructions, SOPs, and checklists.
- Handle operational issues and coordinate their resolution with relevant teams.
- Identify unusual or high-risk situations and escalate them when necessary.
- Share risk-related updates with traders, broker management, and operations teams.
Skills & Qualifications
- Background in operational or technical support.
- Hands-on experience with ticketing systems and operational issue resolution.
- Experience in creating and maintaining operational documentation and instructions.
- Strong verbal and written communication skills.
- Proactive and self-motivated, with the ability to work independently.
- Good analytical and problem-solving skills.
- English: B1+
- Ukrainian: Working proficiency.
- Basic knowledge of trading is a strong plus.
What We Offer
- Competitive and performance-aligned compensation package.
- Clear opportunities for long-term professional growth and strategic career development.
- A high-trust, collaborative environment with a strong ownership culture.
- Direct exposure to business decision-making and impact at scale.
Additional Benefits
- Corporate housing access: up to 2-3 weeks per year of free accommodation in Larnaca (Cyprus) for vacations, business trips, or work-related travel.
- Comprehensive health insurance, including annual medical check-ups.
- Psychological support program (up to 4 sessions per month).
- Partial compensation for tennis training, gym memberships, other sports activities, rehabilitation, massages, and participation in competitions (including international events).
- Partial reimbursement for external professional education and certifications.
- Full access to internal educational, cultural, and entertainment initiatives, including guest lectures.
