RTG Remote Controller - Operations

About the Job
Job Purpose:
To remotely control Automated Electric RTG cranes (AeRTGs) from the RCOS office, ensuring safe, efficient, and accurate container handling in the yard. The role combines technical monitoring with intervention-based crane control, supporting automation performance, operational safety, and yard productivity.

Key Accountabilities:

• Operate AeRTGs to stack, retrieve, and relocate containers in assigned yard blocks.
• Monitor multiple automated cranes simultaneously, intervening as necessary to correct exceptions or unsafe conditions.
• Ensure accuracy of container moves and compliance with TOS (ZODIAC) instructions.
• Coordinate with Yard Supervisor and Planning to optimize crane allocation and reduce yard congestion.
• Escalate automation errors, delays, or breakdowns to Maintenance/IT support immediately.
• Enforce HSSE requirements by monitoring yard activity through camera systems and stopping operations in case of unsafe practices.
• Maintain logs and performance records of RCOS activities for productivity tracking and troubleshooting.
• Support continuous improvement in automation efficiency by providing operational feedback.

Qualifications, Experience, and Skills:

• Diploma or Bachelor’s degree in Logistics, IT, Engineering, or related field (preferred).
• Minimum 1-2 years of experience in container terminal operations, with exposure to automated equipment.
• Familiarity with automation systems, TOS (ZODIAC), and remote-control technology.
• Strong situational awareness and multitasking skills.
• Technical troubleshooting ability for automation-related issues.
• Excellent communication and teamwork skills.
• Ability to remain alert and focused in a monitoring/control room environment.

Location: Jeddah, Makkah, Saudi Arabia
Work Conditions: On-site, Full-time