About the Role
As a Relationship Manager / Senior Relationship Manager within Priority Banking, your role is to acquire new client relationships for this segment while maintaining and growing existing client relationships. You will be responsible for meeting revenue targets for Assets, Liabilities, Investments, and Insurance business, achieving high levels of service standards to maximize client satisfaction and ensuring compliance with UAE Central Bank and anti-money laundering regulations.
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Responsibilities
- Financials
- Build and develop relationships with Priority Banking clients, leveraging customer service representatives (CSRs) for basic transactions.
- Acquire new clients, present products, and close deals to contribute to unit goals.
- Services
- Offer comprehensive advice on all Priority Banking products, including basic banking, lending, and wealth management.
- Proactively contact clients to cross-sell products and promote new offerings.
- Compliance
- Follow all policies related to operational risk, sales practices, and anti-mis-selling.
- Keep client profiles up-to-date, uphold confidentiality, and assess risk tolerance for suitable product recommendations.
- Initiative
- Monitor and improve service quality to exceed client expectations.
- Cross-sell and refer clients to other bank areas while staying informed of market trends and competitor activity.
Qualifications
- University Degree in Business or Finance.
- CISI Certification is preferred.
- Russian language is a must.
- At least 4 years in a sales role within the Financial services/Banking industry.
- Experience across a wide range of Banking areas, e.g. Retail and Wealth Management.
- Excellent communication and presentation skills; interpersonal skills are essential for this role.
Benefits
There’s never been a better time to join. We’re one of the region’s most recognizable brands and leaders in banking innovation. We offer a huge range of professional development opportunities to accelerate your career and provide highly competitive rewards, benefits, and perks, including a flexible work policy to enable you to work from home whenever it suits you.
