ABOUT THE ROLE
As an Engineering Supervisor, you will support the daily operation of the Engineering department while leading and developing a team of engineering associates. You will oversee preventive maintenance programs, coordinate work assignments, respond to operational and emergency situations, and ensure the efficient maintenance of hotel facilities and equipment. You will lead by example, promoting safety, service excellence, and technical expertise while ensuring all engineering tasks are completed in line with the company's standards.
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YOUR ROLE
- Lead and supervise engineering associates to ensure maintenance activities are completed safely, efficiently, and to the highest standards.
- Monitor preventive maintenance programs for guestrooms, HVAC systems, public areas, kitchens, laundry facilities, and recreational areas.
- Respond promptly to guest requests, maintenance issues, and emergency situations to minimize operational disruption.
- Coordinate work orders, prioritize engineering tasks, and ensure timely completion of departmental projects.
- Conduct inspections, inventory controls, and technical audits to maintain operational readiness and regulatory compliance.
- Support team development through coaching, performance feedback, training, and adherence to safety procedures.
COULD THIS BE YOU?
- You have experience leading maintenance or engineering teams within a hotel, resort, or similar hospitality environment.
- You possess strong technical knowledge of building systems, including electrical, plumbing, HVAC, and mechanical equipment.
- You are skilled at troubleshooting, problem-solving, and making sound decisions in a fast-paced environment.
- You have a proactive approach to preventive maintenance and operational efficiency.
- You are an effective communicator who can confidently interact with guests, associates, contractors, and leadership teams.
- You are committed to safety, quality, and delivering exceptional service standards.
OUR BENEFITS
As part of our team, you’ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. This includes:
- Medical coverage
- Paid time off
- Complimentary room nights
- Learning and development opportunities
- Global career opportunities
- Industry-leading paid parental leave supporting eligible associates across all paths to parenthood.
OUR COMMITMENT TO YOU
At the company, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.
