About the Role / About the Job
Join the vibrant team at the company, where you will support our commitment to exceptional service through a diverse and inclusive workplace. This role is critical in enhancing the employee experience, beginning with onboarding new associates and ensuring they feel welcomed and informed from day one. You will have the opportunity to shape a positive work culture that aligns with our philosophy of Relationship Hospitality. Your contributions will help in fostering a community that thrives on passion, purpose, and growth.
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Your Responsibilities
Talent and Culture:
- Support the end-to-end onboarding process for new associates, ensuring a smooth and welcoming experience.
- Review and validate onboarding documentation prior to joining.
- Accompany new associates during the Heart of House tour, wardrobe fitting, and onboarding sessions.
- Coordinate document signing, system registrations, and electronic time and attendance enrollment.
- Communicate company policies, procedures, benefits, and internal guidelines to new associates clearly and accurately.
- Organize, maintain, and update associate records in the digital filing system, ensuring accuracy and confidentiality.
- Submit and manage employee documentation within the Oasys system in compliance with internal policies and local regulations.
- Ensure all employee files are complete, up to date, and audit-ready at all times.
- Assist with administrative tasks related to payroll processing, including data validation and documentation support.
- Provide support during employee offboarding processes, including documentation, system updates, and coordination with relevant departments.
- Maintain accurate records related to employee status changes.
Talent Acquisition:
- Support Talent Acquisition activities by preparing Letters of Intent and Employment Contracts.
- Coordinate pre-boarding and onboarding logistics for new hires, including flight ticket bookings and travel arrangements.
- Prepare and share final joining details, arrival lists, and onboarding schedules.
- Update and manage candidate and onboarding information within the Avature system.
- Collaborate closely with Talent Acquisition and Talent & Culture teams to ensure timely and efficient hiring processes.
Standard Responsibilities:
- Comply and adhere to the company policies.
- Take on other tasks in addition to the ones stated, in a reasonable framework.
- Be a “brand ambassador” and ensure brand integrity and clarity are always maintained.
- Model the company’s culture, vision, mission, and core values consistently.
- Stay abreast of newest trends and innovations in the hospitality industry and within Talent & Culture.
- Take a proactive approach to administration, coordinating activities, and anticipating potential opportunities.
- Maintain effective communication within the department and keep Talent & Culture Leaders informed of any problems/queries.
- Attend any department training sessions and/or meetings as required.
- Liaise with other departments to ensure good communication and offer support.
- Be fully conversant with the company’s Guidebook and T&C Policies & Procedures.
- Support the hotel operation during peak demands.
Benefits and Associate Experience
At the company, we believe exceptional work deserves exceptional care. Our thoughtfully designed associate experience includes:
- A competitive salary and benefits package.
- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl.
- A birthday day off to celebrate your milestones!
- Personalized development plans and continuous learning opportunities to support your career journey.
These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career.
General Information
- Country/Region: Qatar
- Province/City: Doha
- Department: Talent and Culture
- Job Type: Full-time Permanent
About the company
The company is a landmark destination inspired by Qatar’s coral reefs, offering ultra-luxury hospitality combined with residential living, culinary experiences, wellness, and events within one integrated ecosystem. The property features a hotel, serviced apartments, private residences, and a collection of diverse dining options and event spaces. Recognized with multiple international accolades since its opening in July 2025, the company represents a new generation of luxury that goes beyond traditional hospitality.
