About the Role
The company Retail is where the best of the company comes together to help people do what they love, delivering a unique experience. As a Business Expert, you will be part of a passionate team dedicated to helping businesses succeed. This role focuses on connecting with new and existing business customers, identifying opportunities, proposing solutions, forecasting needs, and closing sales. Your expertise in industry trends and familiarity with the company products and services—along with third-party technologies—will enable you to develop tailored business solutions. You will be recognized as a top sales performer with exceptional interpersonal and influencing skills, inspiring an environment where the company Retail Business is integral to everyone's role, regardless of how customers choose to visit the company.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Responsibilities
- Establish and engage business customers by showcasing our technology.
- Help them discover how the company and third-party products can enhance their businesses.
- Proactively engage with and provide excellent service to the company Retail Business customers by understanding their needs, identifying ownership opportunities, presenting products and services, and educating them on relevant purchasing methods.
- Serve as the go-to expert on business solutions and mentor team members on business customer needs and solutions.
- Collaborate in business sessions, briefings, workshops, and events by recommending unique offerings tailored to customers’ needs.
- Lay a foundation for long-term relationships with local business customers through proactive and informative engagement, exceptional service, and customized recommendations.
- Maintain accurate contact and relationship information in the Customer Relationship Management app to ensure business intelligence is current.
- Perform additional tasks as needed, including providing customer service and support.
- Contribute to an inclusive environment by respecting each other’s differences and remaining curious to learn.
- Demonstrate the company’s values of inclusion and diversity in daily activities.
Minimum Qualifications
You should:
- Be available to work a schedule based on business needs, which may include nights, weekends, and public holidays, and reliably attend work as scheduled.
- Have experience in retail or sales, or related work experience.
- Have a solid understanding of the company products, services, and solutions.
- Be proficient in the local language, both written and spoken.
Preferred Qualifications
You can:
- Show a track record of strong performance and results.
- Communicate effectively and adapt your communication style to different audiences.
- Work in a fast-paced environment and make timely decisions under pressure.
- Build rapport and work effectively with both internal and external customers, including business owners and executives.
- Demonstrate excellent organizational skills, set priorities, and respond promptly to customer requests.
- Draw from a deep technical understanding of the company products and services, both in store and online, along with expertise in business solutions and industry trends.
- Learn, navigate, and use new tools and systems.
