SA-Specialist (Saudi and GCC Nationals)

About the Role
The company Retail is where the best of the company comes together. We bring our expertise to help people do what they love, delivering an only-at-the-company experience. We believe inclusion is a shared responsibility and work together to foster a culture where everyone belongs and is inspired to do their best work. As a Specialist, you will build brand loyalty and create owners of the company's products and services. Your dedication will focus on selling and delivering a customer service experience that is unmatched. You will be curious, asking questions to learn about our customers’ needs and customizing recommendations to enrich their lives.

Responsibilities

• Deliver excellent service to the company customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant purchasing methods.
• Stay up to date on the company's products, services, purchase options, and Product Zone sales processes.
• Support peers throughout the store by sharing knowledge about the company's products and assisting in offering ownership opportunities.
• Maintain accuracy and follow guidance while performing various tasks as needed including customer service and store support.
• Contribute to an inclusive environment by respecting diverse perspectives and being curious about learning from others.
• Demonstrate the company's values of inclusion and diversity in daily activities.

Minimum Qualifications

• Availability to work a schedule based on business needs, which may include nights, weekends, and public holidays.
• Reliable attendance in line with local laws and subject to approved accommodations.
• Proficiency in the local language, both written and spoken.

Preferred Qualifications

• Demonstrate knowledge of the company's products and services.
• Personalize solutions based on customer needs and communicate effectively.
• Ability to work in a fast-paced environment, often supporting multiple customers simultaneously.
• Work effectively in a team environment, demonstrating shared responsibility and accountability.
• Be curious and open to learning from others, while supporting collective growth.
• Continuously learn about the company and third-party products to enhance the customer experience.
• Be trusted with sensitive or confidential information, in line with the company's core values.