About the Role
Picture yourself brightening someone’s day. When you join our Hotels team as a Safety and Security Officer, you’ll do exactly that every time you come to work! In this role, your focus will be on facility safety, spreading the light and warmth of hospitality by delivering memorable experiences that enhance every guest's stay.
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Responsibilities
Here's what you'll do during a typical day:
- Conduct security patrols: Monitor the interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions.
- Assist with investigations: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents.
- Maintain accurate documentation: Prepare and ensure the accuracy of security reports and records.
- Respond to emergencies: Assist in handling safety hazards, fires, medical incidents, and security threats.
- Provide exceptional guest assistance: Respond to guest inquiries and concerns with professionalism and efficiency.
Qualifications
What It Takes to Make the Stay
To succeed in this role, you will embody the core values that define our workplace culture:
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
We don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With a suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, we support your journey every step of the way.
How We’ll Help You Thrive
Our hospitality doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join us, our exceptional care extends to you with unmatched perks and benefits, including:
- Incredible travel perks: Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program.
- Paid parental leave: Offering paid leave for eligible Team Members, including partners and adoptive parents, because family matters.
- Crisis concierge: In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care.
- Mental health resources: Your wellbeing comes first. We provide resources through our Care for All hub to help our Team Members care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
