Sales Advisor

About the Role
You will be responsible for planning, initiating, and conducting the sales process with customers visiting the showroom or during sales calls. Your contributions will directly impact the achievement of sales targets and customer satisfaction.

Responsibilities

• Carry out sales in accordance with pre-agreed monthly targets and budgets.
• Prepare and maintain visit/call reports/logs highlighting salient features and advise the Manager of the same.
• Report weekly and monthly on agreed performance data, comparing actual performance with targeted/budgeted goals.
• Attend to customers in the showroom, initiating the sales process while paying attention to their needs and offering qualified advice on product specifications.
• Maintain close contact with prospective customers, making sales calls and visits that suit their schedules. Introduce and follow up on suitable sales prospects.
• Maintain a comprehensive customer database and contribute to the development of a prospects list. Monitor competition within this segment of cars.
• Ensure pre-delivery inspections and proper documentation of sales transactions.
• Ensure accurate completion and recording of all vehicle transaction details with sales administration, including payment processing and vehicle registration with the traffic department and invoicing.
• Provide the highest degree of customer service and satisfaction in accordance with company sales policies and procedures to maximize future referrals or repeat sales.
• Ensure customers are informed of all available extras, accessories, and warranties.
• Notify customers of any delays or changes in requirements and specifications, ensuring a smooth vehicle handover.
• Provide qualified advice on vehicle finance and insurance facilities.
• Participate in seasonal sales campaigns and promotions to maximize sales penetration.

Qualifications

• Education/Certification: Degree in any discipline or completion of an automotive vocational program.
• Years of Experience: 3 to 5 years of solid experience in fleet sales within the GCC market.
• Knowledge and Skills:
  • Solid knowledge of automobile sales acquired through formal training or work experience. Preferably bilingual (Arabic and English).
  • Attention to detail and a strong concern for quality.
  • A dynamic and proactive personality.