About the Role
The role involves planning, initiating, and conducting the sales process with customers visiting the showroom or while on sales calls, contributing to the achievement of sales targets.
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Responsibilities
Functional Roles and Responsibilities
- Carry out sales in accordance with pre-agreed monthly targets and budgets.
- Prepare/maintain visit/call reports/logs highlighting salient features and advise the Manager accordingly.
- Report weekly/monthly on agreed performance data, comparing actual with targeted/budgeted performance.
- Attend to customers visiting the showroom, initiating the sales process while paying attention to their needs and offering qualified advice on product specifications.
- Maintain close contact with prospective customers, making sales calls and visits to suit their schedules/convenience. Introduce and follow up on suitable sales prospects.
- Maintain a customer database and contribute to the development of a prospects list. Keep abreast of competition in this segment of cars.
- Ensure pre-delivery inspections and proper documentation of the sales transaction.
- Accurately complete, record, and register details of all vehicle transactions with sales administration, including payment and vehicle registration with the traffic department and invoicing.
- Provide the highest degree of customer service and satisfaction at all times in accordance with the company's sales policies and procedures to maximize future recommendations or repeat sales.
- Ensure that the customer is aware of all available extras, accessories, and warranties.
- Notify customers of delays, changes in requirements and specifications, if any, ensuring a smooth conclusion of vehicle handover.
- Provide customers with qualified advice on vehicle finance and insurance facilities.
- Participate in seasonal sales campaigns and promotions to maximize sales penetration.
Qualifications
Qualification & Experience
- Degree in any discipline or through an automotive vocational route.
- 3-5 years of solid experience in Pre-Owned Car sales in the GCC market.
- Good knowledge of automobile sales gained through formal training or work experience.
- Attention to detail and concern for quality.
- Dynamic and proactive personality.
- Valid UAE Driving License.
