About the Role
As a Sales Coordinator, you will be responsible for maximizing new business opportunities while maintaining the growth of existing accounts. Your role will involve building and developing relationships within the Meetings, Incentives, Conferences, and Exhibitions (MICE) and Corporate sectors. You will generate new business, maintain existing account revenues, and collaborate with other Heads of Department and the General Manager regarding promotions, events, and regular guests. Passion for sales, excellent communication skills, and a positive, enthusiastic personality are essential for success in this position. A background in hospitality is beneficial, but a genuine passion for delivering service with a smile is what truly matters.
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Responsibilities
- Generate new business and maintain existing account revenues
- Build and develop relationships within the MICE and Corporate sector
- Work collaboratively in a team environment, liaising with Heads of Department and the General Manager
- Contribute to promotions, events, and manage regular guest relationships
- Demonstrate a passion for sales and hospitality
Qualifications
- Proven experience (2+ years) in Sales or in a similar administrative role within the hotel industry
- Bachelor’s degree in Hotel Management, Business Administration, Marketing, or a related field (preferred)
- Strong organizational skills with the ability to manage multiple tasks and prioritize effectively
- Excellent communication skills, both written and verbal, with fluency in English
- Proficiency in Microsoft Office Suite, particularly Excel, and ability to learn new systems quickly
- Experience with Customer Relationship Management (CRM) software
- Demonstrated ability to work efficiently, meet deadlines, and maintain attention to detail
- Strong customer service orientation with a professional and collaborative approach
- Adaptability to changing priorities and ability to work well under pressure
- Familiarity with the hotel industry and its operational standards
- Ability to work cohesively in a team environment while also being self-motivated
Job Details
- Job Category: Sales & Marketing
- Job Type: Permanent
- Job Schedule: Full-Time
