About the Role
The Sales Coordinator provides essential administrative, operational, and customer service support to the sales team. This role involves managing customer inquiries, coordinating sales documentation, overseeing deliveries and collections, and maintaining accurate records. The Sales Coordinator ensures smooth day-to-day sales operations through effective communication with branches, customers, and internal departments. Additionally, this role contributes to improved customer satisfaction, timely collections, and a seamless workflow within the sales department.
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Key Job Responsibilities
- Attending phone calls from customers and providing feedback.
- Invoicing, arranging deliveries, stock arrangements & coordination with the sales team.
- Follow-up for collections of account receivables.
- Interaction and coordination with the branches.
- Handling post-dated cheques, cash cheques, and daily cash collections.
- Coordinating and preparing various reports related to sales and administrative matters.
- Maintaining all relevant customer-related data in the system concerning Admin & Finance.
- Scheduling and organizing calendar activities such as meetings, agendas, luncheon arrangements, travel plans, and department activities.
- Performing a variety of clerical and administrative duties with minimal supervision, including answering phones, making appointments, and ordering office supplies.
- Filing and maintaining office records, maintaining office equipment, and telephone systems.
- Booking conference rooms, audio-visual equipment, making copies, preparing documents, and scheduling meetings.
- Logistics & arrangement of meetings for visitors.
- Assisting team members in daily administrative tasks.
- Coordinating and supporting special events.
- Providing excellent customer service as per company policy and procedures.
- Completing any relevant ad-hoc duties and/or special projects assigned by Management.
Education Qualification, Work Experience & Skills
- Graduate, preferably in business management.
- 2-3 years of experience in an administration role; experience in the automotive industry is an added advantage.
- Excellent communication skills.
- Proactive, hardworking, goal-oriented, and motivated approach.
- Fluency in English communication.
- Good team player with experience in a professional, high-pressure working environment.
- Excellent business relationship management skills.
- Positive, enthusiastic, and friendly attitude.
- Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
