About the Role
As a Sales Coordinator, you will play a vital role in supporting the sales team by preparing and providing quotes, coordinating installation, service and troubleshooting jobs, and ensuring customer satisfaction throughout the sales process. Your responsibilities will also include processing orders and maintaining documentation to facilitate smooth operations and effective communication within the team.
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Essential Duties and Responsibilities
- Prepare and provide quotes, acknowledge purchase orders, and ensure all documentation is complete.
- Create additional quotes for changes in scope or material supply.
- Ensure all required documents are received with customer acknowledgment.
- Prepare quotations as requested by HOD, Managers, and Sales Engineers.
- Prepare material requests for service jobs.
- Read and interpret RFQs from customers.
- Document activities in accordance with company requirements.
- Support activities of other units upon request.
- Assist with typing, data entry, and administrative duties.
- Process orders according to customer requirements and ensure accuracy and timely delivery.
- Follow up with Supply Chain to ensure on-time material delivery.
- Gather documentation for invoicing.
- Maintain records of customer interactions and process customer accounts.
- Contribute to team efforts by accomplishing related results as needed.
- Keep the Sales team informed of order status, delays, and delivery dates.
- Work with limited supervision and provide informal guidance to team members when necessary.
- Recommend changes to improve team efficiency and explain job-specific information.
Keys to Success
- Strong communication skills with the ability to interact with diverse groups/customers at varying knowledge levels.
- Managerial skills such as organizing, coordinating, and directing.
- Customer service-oriented with excellent attention to detail.
- Proven leadership capabilities.
- Excellent command of English (both written and verbal); Arabic is a plus.
- Professionalism and discretion with confidential information.
- Skilled in a range of processes and systems or deeply skilled in a specific area.
Supervisory Responsibilities
- Functions as an individual contributor.
- Provides informal support to team members.
Requirements and Preferred Skills
- Degree, Diploma or High School diploma or equivalent preferred.
- 2-4 years of experience in indoor sales coordination or administrative roles is advantageous.
- Familiarity with Oracle-based sales systems and procedures.
Why the company?
Founded in 1911 in Denver, Colorado, the company is a leading manufacturer of application-specific fluid power and power transmission solutions. We invest in our people and strive to solve our customers' diverse challenges today while anticipating future needs.
Work Environment
The company is an Equal Opportunity employer, committed to ensuring equitable employment opportunities for all job applicants and employees, free from discrimination based on race, sex, color, religion, age, disability, and other protected characteristics.
GDPR Compliance
The company is committed to protecting your private data. Please review our Job Applicants Privacy Statement to understand how we handle your personal information.
