About
talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
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Job Description
- Coordinate and collaborate with other departments for sales-related matters (Marketing, Operations, and Finance).
- Act as the first point of contact for partner restaurant queries or complaints via calls and emails when Sales Representatives are unavailable, and delegate tasks to the appropriate Sales Representatives.
- Upload and update restaurant information online in a timely manner.
- Responsible for setting up and configuring systems for new partners, including training and resolving system issues from the vendor/partner side.
- Update and monitor closed restaurants.
- Collection and documentation of restaurant contracts and amendments, filing of restaurant contracts, and other sales-related data.
- Prepare contract delivery and pickup reports on a periodic basis.
- Manage quality accounts of restaurants, ensuring continuous partner relationships and resolving operations issues between partner restaurants and users.
- Prepare reports for partner restaurants on transmission methods, assist in programming and replacing GPRS printers, and train restaurant/call center personnel on how to use the transmission system (GPRS, Pigeon software).
- Maintain accurate records of all sales and prospecting activities including follow-up activities, transmission methods reports, and contract delivery/pickup reports.
Qualifications
- Bachelor’s Degree in a relevant field.
- MS Office, Excel Certification.
- Must have a UAE Family Book.
- Knowledge of CRM.
- Strong presentation, interpersonal, communication (written and verbal), customer service, problem-solving, and negotiation skills.
- Ability to meet deadlines and be flexible in working.
- Ability to build good relationships with clients.
Location
Dubai, UAE
Job Type
Full-time
Job Category
Sales & Business Development
