Sales Development Representative (GCC)

About the Role:
We are looking for a responsive and empathetic Inbound Sales Development Representative (SDR) to join our Sales Development team. In this role, you are the first point of contact for every company that reaches out to us within the region you are assigned to. You will handle a high volume of interested prospects from those requesting a demo to those requesting more information and turn that initial interest into a strategic partnership. Your goal is to provide a world-class first impression through rapid response times and consultative discovery.

Responsibilities:

• Respond to inbound inquiries within minutes, ensuring a helpful and professional transition from marketing interest to a sales conversation.
• Maintain a consistent daily flow of inbound follow up calls and personalized responses to keep the company top-of-mind for interested prospects.
• Adopt a consultative discovery approach, using open-ended questions to uncover pain points regarding global hiring, payroll and compliance.
• Engage with prospects who have interacted with our content to create genuine interest in the company's full suite of services.
• Navigate objections with patience and empathy, reframing initial hesitation into opportunities for partnership and value-driven solutions.
• Support leads by understanding their specific needs, crafting helpful messages to secure introductory meetings.
• Coordinate appointments and demos for Account Executives ensuring all lead criteria are met.
• Maintain accurate records of lead interactions and progress in our CRM system to ensure no opportunity is overlooked.
• Work toward clearly defined response time targets (SLAs) and monthly pipeline goals, with a focus on high-quality execution and team impact.
• Collaborate with the Marketing team to share prospect and market insights that help improve lead quality and outreach strategies.
• Stay informed about industry trends and market dynamics to enhance your consultative communication techniques.

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field.
• 1 year of experience in sales, customer service, recruitment or a similar role, ideally in a fast paced tech or SaaS environment.
• Professional or Native fluency in Arabic and English.
• Exceptional verbal and written communication skills with the ability to navigate complex business nuances and cultural etiquette.
• Demonstrated comfort with high volume inbound environments, including the ability to remain positive and professional.
• Exceptional active listening skills, with the ability to synthesize information quickly and pivot conversations based on prospect feedback.
• Proven ability to handle pushback gracefully, staying curious rather than defensive when qualifying incoming leads.
• A positive attitude and a passion for helping clients, with a strong willingness to learn and adapt.
• Experience with CRM software (e.g., HubSpot, Salesforce) is a plus.
• Exceptional time management skills to balance immediate lead response needs with high-quality discovery preparation.
• Outstanding organizational skills and attention to detail to manage a busy inbound queue effectively.
• Ability to succeed in an evolving environment and work both independently and as part of a supportive team.

Benefits:

• Remote-First Culture: We don’t just sell remote work; we live it. Enjoy the flexibility to work from anywhere.
• Hyper-Growth: Be part of a company that is consistently recognized for its rapid expansion and innovation.
• Inclusion Matters: We are committed to building a diverse team. We value different perspectives and empower every individual to bring their authentic self to work.