Sales Development Representative

About the Role

In this role, you will be integral to the growth and success of the sales pipeline. As a Sales Development Representative (SDR), your contributions will provide the necessary fuel for the entire sales process, ensuring that qualified conversations lead to successful deals. The initial interactions you have with prospects set the tone for their future relationships with the company, making your role pivotal in the overall customer experience.

Responsibilities

• Pipeline Generation

  • Develop a structured list of target accounts and contacts worth pursuing.
  • Execute outbound outreach through calls, emails, and social media to transform cold contacts into meaningful conversations.
  • Respond promptly to inbound inquiries, ensuring they are properly qualified before progressing.

• Qualification & Handoff

  • Convert conversations into qualified opportunities by providing the Account Executive team with relevant context.
  • Address early objections and questions effectively to maintain prospect engagement.
  • Schedule and ensure attendance at meetings.

• Feedback & Improvement

  • Track and share insights on the effectiveness of outreach strategies.
  • Refine messaging and targeting based on real response patterns.
  • Communicate prospects' inquiries, objections, and comparisons with competitors back to the sales and marketing teams.

Requirements

• Experience and comfort with a high volume of outbound activities—calls, emails, and social touches—while maintaining quality.
• Strong, clear, and confident communication skills in both Arabic and English.
• Resilience and the ability to remain undeterred by rejection.
• A curious and consultative approach to sales, asking relevant questions to genuinely understand problems and opportunities.
• Strong organizational discipline to ensure that workflows and details do not fall through the cracks in the CRM.
• A genuine interest in building a long-term career in sales.

Benefits

• Opportunity to work with a dynamic team focused on innovation in customer interactions.
• Professional development in a supportive environment to refine your skills and advance your career in sales.

Process Overview

1. Introductory call with the team.
2. Conversation with the hiring manager.
3. Case exercise involving a mock outbound sequence and cold-call role-play.
4. Culture fit discussion.
5. Offer presentation.