About the Role
As a Sales Development Representative, you will play a key role in expanding the client base across Saudi Arabia by generating and qualifying opportunities within enterprise and government accounts. You will take charge of outbound prospecting, manage inbound leads, build relationships with key decision-makers, and create qualified opportunities that lead to proofs of concept (POCs) and signed contracts. Collaboration with the Customer Experience, Operations, and Product teams will be essential to your success.
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Key Responsibilities
- Generate and qualify pipeline across enterprise and government accounts.
- Build and manage target account lists across key sectors including banking, fintech, telecom, retail, healthcare, real estate, and government.
- Run tailored outreach via email, LinkedIn, phone, and WhatsApp in Arabic and English.
- Engage decision-makers across Customer Experience, IT, Digital Transformation, and Procurement.
- Conduct discovery calls and qualify opportunities.
- Support POCs, follow-ups, and successful handoffs to relevant teams.
- Represent the company at industry, customer experience, financial-sector, and government events.
- Track pipeline, maintain accurate CRM records, and continuously improve messaging and sales processes.
Requirements
- 3–6 years of sales development or business development experience, including 2+ years with enterprise or government accounts.
- Native Arabic speaker with a Saudi dialect and professional proficiency in English.
- Proven experience generating self-sourced pipeline.
- Strong understanding of sales, lead qualification, and the Saudi enterprise/government landscape.
- Comfortable discussing integrations, APIs, telephony, and CRM systems.
- Strong communication, relationship-building, and negotiation skills.
- Organized and experienced with CRM and sales tools.
Nice To Have
- Experience selling SaaS, AI, or contact center solutions.
- Experience with government procurement in KSA.
- Existing relationships in banking, telecom, or government.
- Startup or early-stage commercial experience.
Why Join Us?
- Be part of a high-growth, innovative tech start-up.
- Work in a collaborative, mission-driven culture with hands-on exposure to innovative AI products.
- Take ownership, grow, and make a real impact through real-world challenges.
