Rapyd has unified payments, payouts, and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in key global cities, the opportunities at Rapyd are limitless. We value straight talk, quick decisions, strong execution, and elegant solutions. Join us to build the future of fintech.
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Responsibilities:
- Be part of a global team of Sales Engineers.
- Deliver great end-to-end integrations, collaborating with Product and Engineering.
- Inform the product roadmap based on our clients’ needs.
- Gather information, define, and document integration plans.
- Ensure partner success by working across our cross-functional team.
- Create and deliver personalized technical sales presentations.
- Evangelize the product and our network in the technical community.
- Represent the company face-to-face at partners and conferences.
- Monitor technical performance metrics as clients ramp up.
Requirements:
- 3-5 years’ experience in a client-facing role as a Sales Engineer, Customer Success, Support, or in Professional Services.
- Experience in the payments or banking industry is a significant advantage.
- Proficient in API-based integration, web services, system debugging, and log analysis.
- Excellent technical writing and documentation skills.
- Strong client and partner empathy.
- Proficiency in SQL, Kibana, and Postman (or similar tools) is required.
- Experience with AWS/cloud provider dashboards, Jira, and Confluence is a plus.
- Strong project management skills.
- Bachelor’s degree in Engineering or a relevant technical discipline, or comparable professional experience.
- Must be prepared to travel.
- Fluent in English is required.
