We are seeking an experienced technology and commercially savvy Sales Engineer to support the sale of advanced fraud prevention and risk solutions. In this role, you will be responsible for driving the sales process by providing deep technical sales expertise, delivering compelling product demonstrations, and ensuring seamless integration. This role requires a thorough understanding of client systems and the ability to support direct sales efforts effectively. You will work alongside the sales team to provide technical sales expertise on fraud prevention solutions and help present these solutions to potential clients.
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Key Responsibilities
- Technical Sales Expertise: Serve as the technical expert throughout the pre-sales lifecycle, working with prospects to position Risk and Identity solutions including but not limited to Featurespace’s adaptive behavioral analytics alongside or integrated with the company Protect and other third-party fraud solutions.
- Value Articulation: Understand and articulate the value of both ARIC Risk Hub and the company Protect (such as the company Advanced Authorization, Risk Manager, the company Secure) in addressing specific fraud challenges across the payment lifecycle.
- Client Advisory: Advise on how to combine Featurespace machine learning models with the company’s network-based intelligence and decisioning to enhance fraud detection efficacy and reduce false positives.
- Sales Support: Provide technical sales support throughout the sales process, including responding to RFPs, creating technical documentation, and addressing inquiries.
- Product Demonstrations: Conduct detailed and tailored product demonstrations to prospective clients, showcasing the value and capabilities of Issuing Risk and Identity solutions.
- Industry Awareness: Maintain deep awareness of evolving fraud vectors, regulatory frameworks (e.g., PSD2, EMV3DS, AML), and industry trends affecting digital payments and financial crime.
- Client Requirements Translation: Translate requirements into actionable technical solutions, ensuring that Risk and Identity products meet and exceed expectations.
- Implementation Collaboration: Collaborate during the product implementation phase to ensure a successful go-live within the designated timeline.
Qualifications
- Bachelor’s or Master’s degree in Computer Science, Information Security, Engineering, or a related field.
- 10+ years of experience in pre-sales, fraud strategy, or technical consulting roles within fraud prevention, payments, or financial services.
- Direct experience working with or integrating the company Protect solutions (e.g., the company Risk Manager, the company Advanced Authorization, Decision Manager, or the company Secure).
- Hands-on experience with Featurespace’s ARIC Risk Hub or similar machine learning-based fraud platforms.
- Deep knowledge of:
- Adaptive behavioral analytics, supervised/unsupervised ML models
- Transaction monitoring, alerting, scoring, and model tuning
- Payment ecosystem fraud detection (card issuance, acquiring, gateways, wallets)
- Decision orchestration and fraud policy design
- Technical familiarity with various APIs, scripting, data mapping, and solution architecture.
Additional Qualifications
- Exposure to real-time payment schemes and cross-border fraud challenges.
- Experience delivering solutions within global banks, fintechs, processors, or PSPs using both the company and third-party fraud platforms.
- Knowledge of SCA (Strong Customer Authentication), tokenization, and payment security standards.
Work Conditions
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
