About the Role
This role involves assisting with the selling of complex scientific and technological products or services. The Sales Engineer will maintain extensive knowledge of the products' parts, functions, and processes, assisting to close sales where technical expertise is required to fit the clients' needs. This position operates in alignment with the company's Quality Assurance System, which includes adherence to the company's Code of Ethics and the company's Group policy.
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Major Responsibilities
- Serve customers by identifying their needs and engineering adaptations of B&I services.
- Identify current and future customer service requirements by establishing personal rapport with potential and actual customers and others in positions to understand service requirements.
- Prepare proposals for a range of bespoke products by coordinating the activities of the company's sales team.
- Respond to customer questions and requests in a timely and efficient manner.
- Review and action the customers' enquiry process into costed workable solutions.
- Collaborate with the Business Developer or customer prospect to ascertain necessary enquiry information to produce sales proposals, including technical product selection, quotation documents, and costing through standardized costing templates and technical specifications.
- Elaborate yearly/quarterly sales plans in agreement with the superior for the sales team.
- Define sales targets within the business line action plan.
- Analyze monthly results and initiate actions to the B&I Operations Manager.
- Carry out marketing & sales performance analysis (realized days, reporting, services, productivity ratio, etc.).
- Become a subject matter expert on business products, processes, and operations, while remaining up to date on industry news.
- Maintain professional and technical knowledge via educational workshops, professional publications, personal networks, and by developing communication skills to interact effectively with colleagues and clients.
- Utilize highly developed report writing skills, focusing on detail to produce high-quality written reports.
- Provide technical and application information support to the sales force and customers.
- Prepare instructional, descriptive, and application literature for existing and new products as well as competitive product periodic reports.
- Maintain pricing information on key products.
- Create monthly reports for the business line manager using a pre-defined template.
- Prepare reports following site visits.
- Observe and adhere to QHSSE policies and procedures.
- Comply with ethical policies and the code of ethics.
- Carry out additional duties as allocated by the project director (Client).
Qualification and Experience
- A graduate with a minimum of 5 years of sales experience. A BA in Civil, Electrical, or Mechanical Engineering is advantageous.
- Experience in sales within core sectors such as Oil & Gas or Power, specifically in the Chinese market within Saudi Arabia.
Skills & Qualities
- Strong communication and business acumen.
- Must comply with rules and regulations; wears PPE while performing inspections and attends safety orientations at project sites.
- Promotes a positive health culture among team members.
- Fluent in Mandarin (Chinese Language) and English.
Company Values
We create trust between businesses and are committed to cultivating an open and inclusive environment wherever we operate.
Being part of this organization means more than just working; it’s about leaving a lasting impact in shaping a world of trust.
