About the Role
We are currently seeking passionate and dynamic guest-focused Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Sales Executive, you will be responsible for implementing all sales activities and maximizing business opportunities in your specific area of responsibility under general guidance and supervision.
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Responsibilities
- Maintain a high level of exposure for the hotel through direct sales.
- Ensure comprehensive and complete coverage of your portfolio, covering all levels of accounts, including managerial and departmental executives for thorough client servicing, achieving targets, and maximizing productivity.
- Implement and execute all sales objectives and action plans to reach and exceed targets set.
- Solicit and serve transient and group business, as well as meetings.
- Adhere to selling strategies during negotiations and maximize upselling opportunities whenever possible.
- Maintain comprehensive and up-to-date knowledge of the property's unique selling points, features, amenities, services, and policies.
- Formulate corporate offer letters, yearly contracts, and any other required business correspondence.
- Provide feedback on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone, and/or direct mail.
Education / Qualifications / Experiences
You should hold preferably a degree in sales or marketing and have a minimum of two years of postgraduate work experience in a similar position. Good computer skills and a perfect command of English are a must.
Knowledge / Competencies
The ideal candidate will be a vibrant and innovative individual. You should be able to work independently and consistently promote the brand image and market status, while maintaining accurate documentation and account records for all assigned clients. You will possess the following additional competencies:
- Understanding Hotel Operations
- Effective Communication
- Planning for Business
- Supervising People
- Understanding Differences
- Supervising Operations
- Teamwork
- Adaptability
- Customer Focus
- Drive for Results
