About the Role / About the Job
We are seeking a talented and motivated individual to join our team in a dynamic sales position within the hospitality industry. The successful candidate will be responsible for client acquisition, account management, and driving sales activities to promote our luxurious property. The role requires a combination of relationship-building, strategic thinking, and excellent communication skills to ensure client satisfaction and business growth.
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Key Responsibilities:
- Client Acquisition: Identify and pursue new sales opportunities through market research, networking, and outreach activities.
- Account Management: Manage a portfolio of accounts, maintain regular contact with clients, and provide exceptional service to ensure satisfaction and repeat business.
- Sales Activities: Conduct sales calls, client meetings, and site inspections to promote the property’s facilities and services.
- Proposal Preparation: Develop tailored proposals, negotiate rates, and close deals in line with company policies and revenue targets.
- Market Research: Stay updated on market trends, competitor activity, and industry developments to identify new business opportunities.
- CRM Management: Maintain accurate client data in the CRM system and ensure timely follow-up on inquiries and leads.
- Reporting: Track and report on sales performance, client interactions, and revenue projections.
- Collaboration: Coordinate with Revenue, Marketing, and Events teams to ensure consistent service delivery and alignment on sales initiatives.
- Event Representation: Represent the property at local events, trade shows, and sales missions to enhance brand visibility.
- Compliance: Ensure all sales activities comply with company policies, procedures, and relevant legal standards.
Qualifications
- Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field.
- Previous experience in a sales or customer-facing role, preferably within the hospitality industry.
- Strong interpersonal, communication, and negotiation skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with CRM systems is an advantage.
- Highly motivated and target-driven with a focus on results.
- Strong organizational and time management skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Professional appearance and customer-focused mind-set.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Job Category: Sales & Marketing
Job Type: Permanent
Job Schedule: Full-Time
