About the Role
We are seeking a motivated and experienced Sales Associate to join our team in the luxury jewellery retail space. In this role, you will welcome customers, understand their needs, and provide personalized recommendations that enhance their shopping experience. You will leverage your knowledge of our products to explain their features, quality, and performance while contributing to the achievement of sales targets set by the Sales Manager or General Manager.
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Key Responsibilities
- Welcome customers, understand their requirements, and provide personalized recommendations.
- Explain the features, quality, and performance of jewellery products to customers.
- Recommend complementary and optional items to enhance the customer shopping experience and increase sales.
- Achieve assigned sales targets set by the Sales Manager or General Manager.
- Calculate, quote, and negotiate jewellery prices and discounts within approved guidelines.
- Advise customers on current stock availability and upcoming collections.
- Monitor competitors' activities and keep the Sales Manager or General Manager informed of market trends.
- Handle customer inquiries and resolve complaints in coordination with the Sales Manager or General Manager.
- Maintain excellent customer relationships and uphold the brand's service standards.
- Perform other duties as assigned by the Sales Manager or General Manager.
Qualifications & Experience
- Bachelor's Degree in Marketing, Business Management, or a related field.
- Minimum of 3 years of sales experience, preferably within a high-end or prestigious jewellery retail store.
- Fluency in English and Arabic is essential.
- Computer literate with good knowledge of standard business applications.
- Strong sales, negotiation, and customer relationship management skills.
- Excellent communication and interpersonal abilities.
- Presentable, proactive, and customer-oriented, with a passion for luxury retail.
- Proven ability to achieve and exceed sales targets.
Why Join Us?
By joining us, you will have the opportunity to:
- Represent a prestigious jewellery brand in the luxury retail market.
- Work in an elegant and professional retail environment.
- Develop your expertise in luxury jewellery sales and customer service.
- Be part of a supportive team that values performance and customer satisfaction.
- Build a long-term career with opportunities for professional growth and development.
