About the Role
As an Events Executive, you will manage relationships with key events and identify new potential accounts to achieve the hotel budget. Your role will involve building profile within the local market through attendance at various events while identifying potential feeder markets. You will proactively create and convert revenue opportunities for the company from qualified group leads and execute sales activities based on strategies and financial targets outlined in the Hotel’s annual Business Plan.
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Your Day to Day
You will be responsible for the following:
- Taking inquiries for Outlets, Banquets, or any other F&B potential revenue and converting them into sales
- Preparing offers, contracts, and Banquet Event Orders in accordance with the standards and manual
- Contacting clients before they arrive at the hotel to conduct final detailed checks, and being a host on the day of the event
- Reviewing satisfaction levels and willingness to return, conducting follow-up calls to ensure bills are received & correct and to secure the next booking
- Assisting in monitoring productivity and revenue goals by maintaining sales action plans
- Actively seeking to interact with existing, potential and new clients through show-arounds, entertainments, and lunches
- Soliciting and following up on business referrals and potential sales
- Maximizing guest satisfaction by communicating customer specifications to the operational team and related departments
- Promoting the company while referring businesses in a timely manner
- Preparing all administration documents required by the hotel sales team
- Attending to all sales department emails and maintaining a correspondence database
- Maintaining filing systems (manual and electronic) and managing databases
- Assisting with promotions and mass mailings as requested
- Assisting with the compilation of annual budgets, business plans, and regular action plans
- Executing advertising/creative briefs in a timely manner
- Maintaining and updating promotional flyers and stock of printed material
- Coordinating and maintaining supply of corporate gifts and promotional items
- Assisting with the planning and development of promotional strategies and marketing plans for the hotel
- Distributing sales leads and working in line with business needs
- Engaging in telemarketing and following up on accounts to create demand, promote, and highlight opportunities
Requirements
You should have some or all of the following competencies and experience:
- Bachelor’s degree / higher education qualification or prior experience in Sales, Hospitality, or a related field
- Strong knowledge of local businesses and business trends
- Good communication and administrative skills
- Ability to be self-motivated, organized, and demonstrate good teamwork
- Computer literacy (Microsoft applications), Opera, Delphi
- Pro-active approach and the ability to meet deadlines
- Fluency in English; other languages are preferred
Benefits
In return, you will receive competitive pay and benefits along with the chance to work with a talented team. Most importantly, we will give you the "Room to Belong.”
We are an equal opportunity employer, committed to delivering True Hospitality for Good, ensuring that our guests and colleagues feel welcome, cared for, recognized, and respected. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
