About the Role
Support the development of business from European source markets for the company’s portfolio in the GCC region. This role focuses on account servicing, prospecting, sales coordination, and follow-up to increase brand visibility, generate qualified enquiries, and achieve assigned sales targets.
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Key Responsibilities
- Identify prospective tour operators, travel agencies, wholesalers, and other relevant partners across assigned European markets.
- Maintain relationships with existing accounts through regular communication, product updates, and sales follow-up.
- Promote the portfolio’s hotels, facilities, experiences, and offers, matching recommendations to each partner’s requirements.
- Conduct sales calls and virtual presentations, and participate in sales visits under the direction of the regional sales lead.
- Prepare proposals, presentations, and account materials, ensuring accuracy and alignment with approved commercial terms.
- Coordinate enquiries with hotel Sales, Reservations, and Revenue Management teams, following up from initial request through to conversion.
- Support contracting, rate loading checks, and distribution of approved offers to relevant partners.
- Assist in organising familiarisation trips, hotel inspections, roadshows, and trade exhibition participation.
- Monitor account production, booking trends, and outstanding enquiries, highlighting opportunities and shortfalls.
- Research competitor activity, travel trends, and potential new business sources within assigned markets.
- Maintain accurate account profiles, contact records, sales activities, and opportunities in the designated CRM system.
- Prepare regular activity reports and contribute to market updates and sales action plans.
- Support cross-selling across the GCC portfolio and coordinate opportunities with relevant hotel teams.
- Follow company approval procedures for rates, contracts, complimentary stays, and other commercial commitments.
Qualifications
- Bachelor’s degree or diploma in Hospitality, Business, Marketing, or a related field preferred.
- One to three years of experience in hotel sales, travel trade sales, or a similar commercial role.
- Exposure to European leisure markets and the GCC hospitality sector is an advantage.
- Understanding of hotel distribution channels and tour operator and travel agency business.
- Proficiency in Microsoft Office; familiarity with CRM and hotel sales systems is an advantage.
- Fluent in English; an additional European language is an advantage.
- Willingness to travel internationally as required.
Job Details
- Job Category: Sales & Marketing
- Job Type: Permanent
- Job Schedule: Full-Time