About the Role
Join a dynamic team within the hotel sector, working as part of an esteemed network that believes in the impact you can have on the guest experience. You will have opportunities for growth and development as you contribute to an environment that embodies responsible hospitality through your actions and interactions.
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Responsibilities
- Own event enquiries and manage assigned leads for meetings, conferences, training programmes, corporate functions, and social celebrations from initial qualification through confirmed booking.
- Convert business by creating accurate, attractive proposals which cover venue, catering, audiovisual requirements, guestroom needs, and suitable event packages; follow up consistently to secure decisions.
- Protect commercial value by quoting in line with approved rates, space availability, and revenue guidelines; identify upselling opportunities in menus, packages, and additional services.
- Host client visits by arranging and conducting venue showrounds, presentations, and detailed needs-assessment meetings while confidently presenting the hotel’s facilities.
- Manage confirmations by preparing and tracking contracts, booking documentation, deposits, and agreed payment milestones in coordination with Finance and relevant teams.
- Handover accurately by capturing comprehensive event requirements and transferring confirmed business, timelines, and revisions to Event Planning/Operations and the relevant hotel departments.
- Build repeat business by developing relationships with corporate bookers, planners, and social-event clients; actively seek referrals and future event opportunities after each booking.
- Maintain forecast discipline by updating enquiry status, conversion, forecast value, lost-business reasons, and event-space utilisation in designated systems.
Qualifications
- Approximately 1–3 years of experience in hotel events sales, banqueting sales, MICE, or a comparable venue-sales position.
- Working understanding of event proposals, banquet packages, function-space selling, contracts, and client handovers.
- Strong customer-service mindset paired with a commercial instinct; disciplined in follow-up and confident in closing business.
- Excellent coordination and attention to detail; capable of handling multiple enquiries and deadlines in a fast-paced environment.
- Fluent professional English, both spoken and written; additional languages are an advantage.
- Proficiency in MS Office and experience with hotel sales, events, or CRM systems are preferred.
Job Category: Sales
Job Type: Permanent
Job Schedule: Full-Time
