About the Role
As an Expansion Executive, you will be responsible for managing expansion sales requests from existing customers, driving upselling and cross-selling opportunities to maximize revenue. Your role will ensure that expansion deals are efficiently processed while enhancing deal value through strategic inclusions of additional products. Since expansion revenue is largely self-driven by customer requests, your focus will be on delivering exceptional service and identifying opportunities for increased sales.
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What You Will Do
Expansion Sales Management:
- Handle incoming new branch sales requests from existing customers.
- Generate and send quotes promptly, ensuring accuracy and alignment with customer needs.
- Track expansion requests and ensure timely follow-ups to close deals efficiently.
Upselling & Cross-Selling Focus:
- Identify new upselling & cross-selling opportunities through outbound activities.
- Recommend additional products to maximize revenue from expansion deals.
- Ensure that every expansion quote includes relevant upsell/cross-sell products before sending to the customer.
Sales Process & Coordination:
- Work closely with internal teams to ensure smooth processing of expansion sales.
- Communicate effectively with customers regarding their expansion needs and available solutions.
- Maintain accurate records of expansion requests in the CRM system.
What We Are Looking For
- 2+ years in sales, account management, or a related field.
- Experience in handling sales requests and generating quotes.
- Experience working with CRM systems to manage and track sales activities.
- Strong sales mindset with a focus on upselling and cross-selling.
- Excellent communication and negotiation skills.
- Detail-oriented with strong organizational abilities.
- Ability to work efficiently under pressure and meet deadlines.
- Experience in SaaS or technology sales is a plus.
- Knowledge of the company's products and their value to different business models is a plus.
What We Offer You
- Highly competitive compensation packages, including bonuses and the potential for shares.
- Prioritized personal development with regular training and an annual learning stipend.
- Opportunity to join a talented team of over 30 nationalities across 14 countries, gaining valuable experience in an exciting industry.
- Autonomy, mentoring, and challenging goals that create incredible opportunities for you and the company.
